Friday 20 September 2013

Ax 2012: System.AccessViolationException error

Problem: Ax client crashes when Ax client starts or user clicks on functionality in Ax client.

Symptoms: New code modification was published on AOS but clients have cached old versions.

Solution: Clear *.auc files and User's usage data.

1. Files should be removed from C:/Users/%user%/AppData/Local. Remove all *.auc files.



2. User's usage data can be cleared by user - Ax Client > File > Tools > Options > Usage data > General > Reset.



3. User's usage data can be cleared by admin - Ax Client > System administration > Common > Users > Users > User detail > Options > Usage data > General > Reset


Source:
https://community.dynamics.com/ax/f/33/t/100707.aspx#.Ujv9c8ZT6k8
http://dynamics-ax-live.blogspot.cz/2010/03/more-information-about-auc-file.html

1 comment:

  1. Hi, thanks for sharing such a good post with us.
    I use microsoft dynamics software at my company and I experienced some bugs and lags too. Luckily their support team fixed everything for me in a short time.
    But the main advantage is the dynamics 365 development, I'm sure. Click on the link to find out about more benefits.

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